NHTSA Complaint #10108344 — 2004 FORD EXPLORER

I PURCHASHED MY 2004 FORD EXPLORER ON JANUARY 11, 2005. AFTER THE FIRST WEEK I HAD TO TAKE IT BACK TO THE SERVICE DEPARTMENT OF THE DEALERSHIP, ON SATURDAY, JANUARY 22, 2005. I INFORMED THEM THAT THE TRANSMISSION IS LAGGING WHEN AUTOMATICALLY SHIFTING AND THAT SOMETIMES THERE IS A LOUD CLUNK DURING THE AUTOMATIC SHIFTING AND ESPECIALLY WHEN PUTTING THE CAR IN REVERSE. ALSO THE TIRE PRESSURE WARNING LIGHT HAS BEEN COMING ON; SO THEY CHECKED THAT AND SAID THAT THEY REPLACED THE SENSORS. THAT LIGHT IS STILL STAYING ON. AS FOR THE TRANSMISSION, I WAS INFORMED THAT THERE IS A MANUFACTURER DEFECT AND THAT THEY WERE GOING TO ORDER THE PARTS TO FIX IT. AS OF JANUARY 31, 2005, THE PARTS STILL HAVE NOT COME IN. IN THE MEANTIME I AM HAVING TO CONTINUE TO DRIVE THIS VEHICLE AND THE PROBLEM SEEMS TO BE GETTING WORSE. I DO QUITE A BIT OF DRIVING ON THE HIGHWAY TO GET BACK AND FORTH TO WORK AND I AM VERY CONCERNED ABOUT THE TRANSMISSION AS WELL AS THE TIRE PRESSURE. *AK