NHTSA Complaint #10107572 — 2004 HONDA CR-V

AFTER MY FIRST OIL CHANGE OF MY 2004 HONDA CR-V I NOTICED THE OIL LIGHT COME ON WHILE DRIVING THE CR-V HOME,BECAUSE I HAD ASKED THE ASST. SERVICE MANAGER ABOUT THE OIL CHANGE FIRES AND HE SAID THAT WAS NO LONGER A PROBLEM, I THOUGHT THERE WAS SOMETHING ELSE WRONG WITH MY CR-V. ABOUT A BLOCK AWAY FROM THE DEALERSHIP I NOTICED A WHITE SMOKE COMING OUT OF THE DASHBOARD VENTS, I QUICKLY PULLED THE VEHICLE INTO THE CHECKERED FLAG SERVICE ENTRANCE AND EXITED THE VEHICLE. CALLING THE ASST. SERVICE MANAGER OVER TO SHOW HIM THE VEHICLE SMOKE WAS COMMONS OUT OF THE ENGINE COMPARTMENT. THE COMPLETE UNDERSIDE OF THE VEHICLE WAS COVERED IN OIL. I ASKED TO WATCH AS THE SERVICE TECHNICIANS PUT IT ON THE LIFT (AFTER THEY HAD REPLACED 4 QUARTS OF OIL IN THE ENGINE). THE SERVICE TECH. THEN SHOWED ME THE DOUBLE OIL RING GASKETS ON THE OIL FILTER. I ASKED HOW THIS COULD HAPPEN? I HAD RESEARCHED THIS VEHICLE AND THE ONLY NEGATIVE REMARKS I COULD FIND WERE ABOUT THE FIRST OIL CHANGE. I HAD PURPOSELY NOT HAD MY CHILDREN IN THE VEHICLE FOR THIS REASON. I DON'T KNOW HOW MANY FAILSAFES A SYSTEM NEEDS, BUT THIS VEHICLE NEEDS WAY TO MANY. TO ADD FURTHER INSULT I RECEIVED AN ALERT FROM HONDA REQUESTING THAT I GIVE THE SERVICE TECH A NOTICE TO RETURN THE OLD OIL GASKET TO THE CUSTOMER, DOES HONDA EVEN TRACK THAT THIS ALREADY HAPPENED TO ME? *NM