NHTSA Complaint #10110693 — 2004 HONDA CR-V

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10110693
Vehicle	2004 HONDA CR-V
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	April 21, 2004
Date Filed	February 17, 2005
Mileage	5,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

1. IN APRIL, 2004, I TOOK MY NEW 2004 HONDA CRV TO A HONDA DEALERSHIP FOR ITS 5,000 MILE SCHEDULED SERVICE. 2. THE ENGINE CAUGHT FIRE ABOUT TEN MINUTES AFTER LEAVING. I PULLED OFF THE ROAD AND ALMOST IMMEDIATELY AN OFF DUTY FIRE FIGHTER PULLED OVER AND RENDERED HELP. THUS, THE ONLY MAJOR DAMAGE WAS TO THE MANIFOLD, ELECTRICAL HARNESS, HOOD ASSEMBLY AND WINDSHIELD. 3. THE DEALER ACCEPTED RESPONSIBILITY FOR THE FAULTY OIL CHANGE (THEY SHOWED ME THE DOUBLE O-RING THAT CAUSED THE INCIDENT) AND PAID FOR REPAIR AND RELATED EXPENSES. I WOULD LIKE TO COMMEND TAMPA HONDALAND FOR THEIR INTEGRITY, CONCERN AND PROFESSIONALISM. 4. I RECEIVED AN OFFICIAL NOTIFICATION OF THE DEFECT TODAY FROM HONDA AND AM GLAD TO SEE THE SYSTEM WORKS. *JB

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