NHTSA Complaint #10107102 — 2004 DODGE DURANGO

COMPLAINT RECEIVED VIA E-MAIL. SINCE THE PURCHASE OF THIS SUV, I HAVE HAD TO BRING THE TRUCK IN FOR SERVICE FOR VARIOUS THINGS. RECOMMENDED SERVICE, A FUSE OUT OF PLACE/BATTERY RECALL, AND TODAY, JANUARY 8, 2005, FOR A DETACHED THROTTLE CABLE, WHICH PREVENTED ACCELERATION. I DISCOVERED THIS PROBLEM AS I WAS ATTEMPTING TO ACCELERATE AT A MAJOR INTERSECTION, AND OBVIOUSLY, I WAS STUCK IN THE MIDDLE OF THE ROAD. WE RECEIVED ASSISTANCE IN PUSHING THE TRUCK OFF OF THE ROAD, AND I CALLED GWINNETT PLACE DODGE. I EXPLAINED THE SITUATION, AND I WAS GIVEN THE PHONE NUMBER TO SW TOWING SERVICE. WE ALSO ATTEMPTED TO SPEAK WITH A MANAGER IN REGARD TO THIS MATTER.*AK