NHTSA Complaint #10106353 — 2004 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10106353
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 16, 2004
Date Filed	January 14, 2005
Mileage	16,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	KY

Consumer Description

MY 2004 FORD EXPLORER XLT 4X4 EXPERIENCED DELAYED/HARSH ENGAGEMENT WHEN SHIFTING INTO REVERSE. IT WOULD HAVE A DELAY OF UP TO 5 SECONDS AND THEN WOULD ENGAGE AND MAKE A TERRIBLE CLANGING NOISE. ON SEVERAL OCCASIONS IT WOULD SQUEAL TIRES AND THEN JERK BACKWARDS. THIS PUT ME IN DANGER OF BEING IN A WRECK BECAUSE WHEN I WOULD SHIFT INTO REVERSE I WOULD EXPECT IT TO ACTUALLY SHIFT, BUT IT DID NOT. I TOOK IT TO A FORD DEALERSHIP AND THE PCC SOLENOID WAS REPLACED AND TRANSMISSION FLUID REPLACED. *JB

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