NHTSA Complaint #10106316 — 1999 FORD CONTOUR ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10106316
Vehicle	1999 FORD CONTOUR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 13, 2005
Date Filed	January 14, 2005
Mileage	49,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

THE LOWER TENSIONER ON MY TIMING BELT DISINTEGRATED AT 49,500 MILES, ALTHOUGH THE MANUFACTURER RECOMMENDS THIS NOT BE REPLACED UNTIL AT LEAST 90,000 MILES. THE FAILURE OF THE LOWER TENSIONER CAUSED PROBLEMS WITH THE UPPER TENSIONER, WHICH NECESSITATED REPLACEMENT OF BOTH TENSIONERS AND THE TIMING BELT. I WAS CHARGED $455 FOR THESE REPLACEMENTS, WHICH SHOULD NOT HAVE BEEN NECESSARY. HAD I BEEN DRIVING TO WORK AND NOT NOTICED THE NOISE THE PREVIOUS WEEKEND, THE CAR WOULD HAVE COME TO A DEAD STOP IN RUSH HOUR TRAFFIC, AND MYSELF AND PROBABLY AT LEAST ANOTHER 3-4 OTHERS WOULD HAVE BEEN KILLED. *JB

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