NHTSA Complaint #10106063 — 2003 GMC SIERRA

STEERING:GEAR BOX:SHAFT SECTOR issue reported to NHTSA

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Complaint Details

ODI Number	10106063
Vehicle	2003 GMC SIERRA
Component	STEERING:GEAR BOX:SHAFT SECTOR
Date of Incident	January 10, 2005
Date Filed	January 10, 2005
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	UT

Consumer Description

AT ABOUT 20,000 MILES I STARTED HEARING A SLIGHT KNOCKING NOISE IN THE STEERING WHILE SLIGHTLY TURNING TO THE RIGHT, AND WHILE HITTING MINOR BUMPS IN THE ROAD. NOW AT ABOUT 22,500 MILES IT CONTINUES TO GET WORSE. BEING A FORMER MECHANIC I CHECKED IT OUT AND FOUND THE UPPER STEERING SHAFT U-JOINT, BY THE FIREWALL, TO BE THE CAUSE. I CALLED THE DEALER AND TALKED TO THE PARTS DEPARMENT. THE PARTS GUY SAID IT IS A COMMON PROBLEM AND YOU HAVE TO REPLACE THE COMPLETE SHAFT AND U-JOINTS. "THERE ARE ABOUT 400,000 ON BACK ORDER." IT WILL TAKE MONTHS TO GET IT IN. THE SERVICE MANAGER SAID THERE IS NO RECALL ON THE PROBLEM AT THIS TIME. WHY NOT NHTS, WITH THIS MANY NEEDING TO BE REPLACED.*AK

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