NHTSA Complaint #10105148 — 2003 GMC SIERRA

STEERING:GEAR BOX:SHAFT SECTOR issue reported to NHTSA

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Complaint Details

ODI Number	10105148
Vehicle	2003 GMC SIERRA
Component	STEERING:GEAR BOX:SHAFT SECTOR
Date of Incident	April 15, 2004
Date Filed	December 21, 2004
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

THE STEERING COLUMN EXPERIENCED A CRACKING NOISE WHILE DRIVING 1-25 MPH, AND WHILE MAKING TURNS. VEHICLE WAS TAKEN TO THE DEALER, WHO REPACKED THE STEERING COLUMN WITH GREASE. AFTER 22,000 MILES THE PROBLEM RECURRED. VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER INFORMED CONSUMER THAT THE STEERING SHAFT WAS TOO SHORT, AND THEY NEEDED TO ORDER A NEW SHAFT. CONSUMER WAS WAITING FOR THE PART.*AK......CONSUMER CLAIMED THAT IF THIS SHORT SHAFT IS WORKING UP AND DOWN, CONNECTED TO STEERING BOX, THEN TO TIE RODS, MEANS EVERYTHING IS MOVING. CONSUMER WA SCONCERNED THAT THIS WAS A SAFETY ISSUE. *AK

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