NHTSA Complaint #10105998 — 2002 CHEVROLET AVALANCHE

VISIBILITY:GLASS, SIDE/REAR issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10105998
Vehicle	2002 CHEVROLET AVALANCHE
Component	VISIBILITY:GLASS, SIDE/REAR
Date of Incident	December 15, 2004
Date Filed	January 8, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

THE FRAME ON THE REAR WINDOW OF MY 2002 CHEVROLET AVALANCHE HAS BEGUN TO CRACK AND BREAK OFF. ALTHOUGH STILL IN PLACE AT THIS TIME THERE IS A 1/2" CRACK THAT IS WIDENING IN THE PASSENGER SIDE UPPER CORNER AND CRACKS IN THE LOWER CORNER THAT LOOK LIKE THE PLASTIC IS TEARING ITSELF APART. IT IS SUBJECT TO LEAKS SINCE IT NO LONGER FORMS A TIGHT SEAL AND IF THE FRAME BREAKS OFF COMPLETELY THE WINDOW WILL NO LONG BE HELD TIGHTLY IN PLACE AND COULD FALL FROM THE FRAME ONTO PASSENGERS IN THE REAR SEAT. I DON'T KNOW WHEN THE CRACKS ACTUALLY BEGAN BUT ONLY NOTICED THEM RECENTLY. I AM THE ORIGINAL OWER AND ONLY DRIVER OF THE VEHICLE. CHEVROLET WAS NOTIFIED OF THE PROBLEM UNDER SERVICE REQUEST NUMBER 1-292479540. THEIR ANSWER WAS THEY WOULD NOT COVER IT UNDER WARRANTY AS A MANUFACTURE DEFECT. I ONLY RECEIVED THEIR DECISION TODAY SO I HAVE NOT HAD TIME TO LOCATE A REPLACEMENT PART AS YET.*AK

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