NHTSA Complaint #10104673 — 2004 CHEVROLET AVEO

PURCHASED A 2004 CHEVY AVEO FROM MCCLUSKEY CHEVROLET IN READING OHIO-ON DECEMBER 12/01/04. VIN # KLITD526X4B196935. ON DECEMBER 24, 2004 OUR CAR OF ALMOST 4 WEEKS OLD BROKE DOWN ON US AT APPROX: 2:45 PM. WE NOTICE SMOKE COMING FROM THE ENGINE AND A GURGLING NOISE. MY HUSBAND LIFTED UP THE HOOD AND THERE WAS A MILKY SUBSTANCE ON THE UPPER LEFT HAND IN FRONT OF DRIVER'S SIDE UNDER THE HOOD. WE CALLED AND HAD THE CAR TOWED ON X-MAS EVE DAY. IT HAD TAKEN THE TOWING SERVICE OVER FIVE HOURS TO TOW OUR VEHICLE. WE HAD TO BE INCONVENIENCED AND FIND A RIDE HOME. THEN WE DID NOT HAVE A VEHICLE UNTIL DECEMBER 27, 2004 AT AROUND 5:55PM. MY HUSBAND CALLED THE DEALERSHIP AND TALKED TO THE SALES PERSON WHO SOLD US THE CAR "HE BASICALLY TOLD US THAT THEY ARE NOT RESPONSIBLE FOR THE VEHICLE NOW AND IT IS THE HANDS OF THE MANUFACTURER. MY HUSBAND HAS MADE SEVERAL PHONE CALLS TO THE SERVICE DEALER WHO HAS THE VEHICLE FOR THE REPAIR THEY STATED SEVERAL TIMES TO HIM ON THE PHONE THAT THEY DID KNOW WHAT THE PROBLEM WAS WITH THE CAR. STILL NO ANSWER. NOTHING TO DATE HAS BEEN DONE TO THE VEHICLE TO DATE. *JB