NHTSA Complaint #10104008 — 2004 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10104008
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	December 14, 2004
Date Filed	December 17, 2004
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

A PROBLEM IN THE TRANSMISSION CAUSES THE ENGINE TO SHUT OFF WHEN COMING TO A STOP. THE ENGINE WILL SHUTTER, THEN DIE. THIS RESULTS IN THE LOSS OF THE POWER STEERING AND BRAKES MAKING THIS PROBLEM A SEVERE SAFETY HAZARD FOR ALL MOTORIST AND PASSENGERS. FORD HAS BEEN NOTIFIED BUT DECLINES TO ADMIT THIS INCIDENT. IT HAS TO DO WITH THE JERKING OF THE HARSH REVERSE ENGAGEMENT NHTSA ITEM NUMBER 10008268. I HAVE HAD THIS PROBLEM SINCE FEB 2004, ONE WEEK AFTER THE TRUCK WAS PURCHASED. THEY COULD NOT FIND WHAT CAUSED IT UNTIL I HAD THE HARSH TRANSMISSION ENGAGEMENT PROBLEM. AFTER IT WAS REPAIRED THE PROBLEM STOPPED. ON DEC 14, 2004 THE ENGINE SHUTOFF STARTED AGAIN. ON DEC 16, 2004 THE HARSH ENGAGEMENT STARTED AGAIN. THIS TRUCK WAS PURCHASED NEW AND ALL SERVICES HAVE BEEN DONE. *JB

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