NHTSA Complaint #10103553 — 2002 FORD EXPLORER STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10103553
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Date of Incident	December 10, 2004
Date Filed	December 10, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

THIS VEHICLE EXPERIENCED MULTIPLE PROBLEMS, AND THE DEALER WAS AWARE OF THE PROBLEMS. CONSUMER APPLIED THE BRAKES, AND THE PEDAL WENT TO THE FLOOR. VEHICLE SWAYED FROM LEFT TO RIGHT ON ITS OWN. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. ALSO, DOOR RUBBER PANEL FAILED TO STAY ATTACHED TO THE DOOR. MECHANIC DETERMINED THAT THE BRAKE PROBLEM COULD NOT BE DUPLICATED,AND VEHICLE WAS OPERATING AS DESIGNED. HOWEVER, THE RUBBER PANEL WAS ADJUSTED PROPERLY BY THE MECHANIC. CONSUMER INFORMED THE MECHANIC THIS PROBLEM STILL OCCURRED. *AK

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