NHTSA Complaint #10102916 — 2003 DODGE DURANGO

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10102916
Vehicle	2003 DODGE DURANGO
Component	SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Date of Incident	December 14, 2004
Date Filed	December 14, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

I HAVE HAD MY 2003 DURANGO BACK TO THE DEALER 5 TIMES FOR A RUBBING/GRINDING NOISE IN THE RIGHT FRONT END. I HAD READ THE REPORTS OF THE FAILURES AND SYMPTONS OF THE BALL JOINTS.*AK ALL 5 TIMES THE DEALER HAS NOT RE-PLACED THE BALL JOINTS, THE NOISE STILL EXSISTS, I EVEN TOOK ONE OF THE SERVICE GUYS OUT IN THE TRUCK, AND HE HEARD THE NOISE. HE EVEN COMMENTED, THAT HIS 2003 DAKOTA, HAD THE SAME NOISE, AND THAT HE HAD TO REPLACE HIS FRONT BALL JOINT. THEY KNOW WHAT THE PROBLEM IS, YET THEY REFUSE TO FIX IT.

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