NHTSA Complaint #10102380 — 2001 VOLKSWAGEN PASSAT ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Complaint Details

ODI Number	10102380
Vehicle	2001 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Date of Incident	October 1, 2004
Date Filed	December 8, 2004
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

AT APPROX 60K CHECK ENGINE LIGHT CAME ON READ "EMISSIONS WORKSHOP". DEALER HOOKED UP COMPUTER AND TOLD ME IT WAS AN OXYGEN SENSOR AND SOME OF THE VACUUM HOSES HAD TO BE REPLACED. I TOOK THE VEHICLE TO A VW SPECIALTY SHOP AND THEY CONFIRMED THE O2 SENSOR PROBLEM AND REPLACED A FEW VACUUM HOSES. THE CARS COMPUTER WAS CLEARED AND TWO MONTHS LATER BOTH THE CHECK ENGINE LIGHT AND EMISSIONS WORKSHOP INDICATORS WERE BACK. SHOP HOOKED UP TO THEIR COMPUTER AND CONFIRMED THAT NOW A PRE CAT O2 SENSOR WAS BAD. TWO SENSORS IN THREE MONTHS, BOTH MORE THAN $200 TO REPLACE IS UNACCEPTABLE. VW IS SUPPOSED TO HAVE EXTENDED PORTIONS OF ITS WARRANTIES BUT THE DEALER CLAIMS IT DOESN'T COVER THESE PARTS OR REPAIRS. THE CAR HAS APPROX. 62,000 MILES. FROM WHAT I HAVE HEARD THIS IS A COMMON PROBLEM THAT VW SHOULD BE HELP ACCOUNTABLE FOR. *JB

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