NHTSA Complaint #10101003 — 2004 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10101003
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 14, 2004
Date Filed	December 3, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

2004 FORD EXPLORER -THE TRANSMISSION HAS FAILED TO ENGAGE CORRECTLY MULTIPLE TIMES. I HAVE ASKED THE DEALER ABOUT THIS ISSUE AND THE RESPONSE WAS THAT THE EXPLORER "HAS A HARD TRANSMISSION". IN ORDER TO GET THE TRANSMISSION TO ENGAGE CORRECTLY I HAVE TO EITHER PUT THE CUR BACK IN PARK/ NUETRAL AND ATTEMPT TO REENGAGE OR GIVE IT GAS. THIS USUALLY RESULTS IN A LURCH OF THE CAR GOING EITHER BACKWARDS OR FORWARDS.THIS SITUATION HAS THE POTENTIAL FOR A SERIOUS ACCIDENT.*AK

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