NHTSA Complaint #10100670 — 1994 MAZDA MX-3

EITHER DEC 2000 OR JAN 2001 MY MAZDA MX-3 HAD A FRONT COIL SPRING BREAK. MY MECHANIC CONTACTED MAZDA DISTRICT REPRESENTATIVE AND SHOWED THE COIL TO HIM. MY MECHANIC FELT THIS WAS NOT SOMETHING THAT SHOULD HAVE HAPPENED. THE DISTRICT REP SAID THERE WAS NOTHING MAZDA COULD DO. I CONTACTED MAZDA MYSELF AND THEY SAID THAT THEY WOULD DO NOTHING. THEN A FEW MONTHS LATER, I FOUND YOUR WEBSITE AND CONVEYED THE INFORMATION FOUND TO MAZDA AND THEY SAID THAT IT WAS NOT A RECALL FOR THE MX-3 ONLY THE MX-6. THEY SAID YOUR WEBSITE WAS INCORRECT. TODAY MY SECOND COIL SPRING DID BREAK AND THIS TIME IT POPPED MY TIRE INSTANTLY. MY CAR WAS TOWED TO HAWLEY'S GARAGE IN EAST LONGMEADOW, MA WHERE THE FIRST COIL SPRING WAS REPLACED. UPON BEING TOWED MORE DAMAGED TO MY CAR WAS INSTILLED TO WHAT EXTENT THE DAMAGE IS, IS NOT KNOWN TILL THE MECHANIC CHECKS THIS OUT. I FEEL THAT ALL OF THIS SHOULD AND COULD HAVE BEEN AVOIDED IF MAZDA HAD JUST DONE THE RIGHT THING A FEW YEARS BACK AND FIXED AND PREVENTED THIS FROM HAPPENING AGAIN. MY MECHANIC DID FIX THE FIRST COIL SPRING BACK WHEN IT WAS BROKEN AND I WILL HAVE HIM REPLACE THIS ONE ALSO. THE OLD PART IS NOT AVAILABLE BUT I WILL BE SURE TO KEEP THIS ONE.*AK