NHTSA Complaint #10100502 — 2004 FORD RANGER

I JUST BOUGHT A 2004 FORD RANGER REGULAR CAB IN AUG 2004. ABOUT 2 WEEKS AGO AFTER A HEAVY RAIN THE WHOLE INSIDE OF MY VEHICLE WAS WET. IT WAS WET FROM BOTH THE DRIVER AND THE PASSENGER HEAD RESTS TO THE FLOOR. IT TOOK A LITTLE OVER A WEEK FOR THE VEHICLE TO DRY OUT. I TOOK IT TO THE FORD DEALER THAT I BOUGHT IT FROM AND THEY TOLD ME THAT I HAD A DEFECTIVE WINDOW. THEY DID NOT EVEN HAVE TO LOOK AT THE TRUCK TO TELL ME WHAT THE PROBLEM WAS. THEY HAD TO ORDER A NEW BACK WINDOW FOR ME. THE ASSISTANT SERVICE MANAGER TOLD ME THAT THE PROBLEM THE SEAT BACK PUSHES OUT THE BACK WINDOW AND WATER CAN GET INSIDE. I AM 6'4" AND I HAVE TO HAVE THE SEAT ALL THE WAY BACK TO DRIVE. WHEN THEY REPLACED THE WINDOW I TALK TO THE AUTO GLASS COMPANY THAT THEY SUB THE WORK OUT TO. HE TOLD ME THAT THIS WAS A VERY COMMON PROBLEM IN THE RANGER REGULAR CABS. HE SAID THAT HE HAS HAD A FEW VEHICLES THAT COME IN EVERY 3 MONTHS TO GET A NEW REAR WINDOW. I HAVE ALSO CALLED FORD AND SPOKE WITH THEM ABOUT THE PROBLEM. THEY OFFERED LITTLE HELP. MY NEW TRUCK NOW SMELLS LIKE MOLD AND MILDEW, BUT THEY WILL DO NOTHING TO FIX THAT, EVEN THOUGH IT IS THEIR FAULT, OR THE WINDOW PROBLEM OTHER THAN REPLACE IT IF IT HAPPENS AGAIN. I THINK THAT THE SEAT IS THE MAJOR PROBLEM. NOT ONLY DOES IT PUSH THE GLASS OUT IT ALSO RESTRICTS THE REAR VIEW OF THE TRUCK WHILE DRIVING BECAUSE THE SEATS GO ALL THE WAY TO THE CEILING. WHAT WOULD HAPPEN IN A ACCIDENT IF THE SEAT PUSHES OUT THE BACK WINDOW? *NM