NHTSA Complaint #10100457 — 1999 HONDA PASSPORT

AFTER A MAJOR SERVICE MAINTENANCE SCHEDULE PERFORMED BY MOSES HONDA, 6018 U.S. 60 RT. EAST OF BARBOURSVILLE, I NOTICED A SEVERE DEPLETION OF BRAKE PEDAL ON MY 1999 HONDA PASSPORT WHILE STOPPED AT A TRAFFIC LIGHT. I IMMEDIATELY TOOK THE VEHICLE TO MOSES AUTO SERVICE AND EXPLAINED WHAT WAS HAPPENING. THE SERVICE MANAGER HAD A TECHNICIAN TO INSPECT THE VEHICLE AND SUBSEQUENTLY ADDED BRAKE FLUID. THE SERVICE MANAGER EXPLAINED MORE ATTENTION WOULD BE AVAILABLE ON MY NEXT SERVICE DATE. AFTER MY NEXT SERVICE DATE NO MENTION OF THE BRAKE PROBLEM WAS ADDRESSED. ON NOVEMBER 23, 2004 I WAS TRAVELING WEST ON RT. 60 AND PASSED THROUGH A TRAFFIC LIGHT AT EXIT 15 I-64 AND WAS CONFRONTED BY A GRAY VAN SUDDENLY STOPPED. I IMMEDIATELY THRUST MY FOOT ON MY BRAKES, TO NO AVAIL. I SUBSEQUENTLY COLLIDED WITH THE VEHICLE IN FRONT OF ME. IT WAS A HORRIFYING EXPERIENCE WITH THE OPERATION OF THE AIRBAGS, SMOKE AND NOISE. THERE WAS A CABELL COUNTY DEPUTY SHERIFF NEAR THE SCENE WHO DID THE REPORTING AND INVESTIGATION. LATER THAT SAME DAY I ONCE AGAIN PASSED THROUGH THE ACCIDENT SCENE AND DISCOVERED NO TIRE SKID MARKS. THIS HAS AROUSED MY SUSPICION ABOUT THE BRAKES. THE VEHICLE IS STORED AT PAUL'S GARAGE. 6141 CHILDERS RD. BARBOURSVILLE, WV PH.304-736-4531. I WOULD LIKE FOR YOUR OFFICE TO INVESTIGATE THIS VEHICLE FOR BRAKE FAILURE BEFORE REPAIRS BEGIN. THANK YOU, JAMES H. PARSONS