NHTSA Complaint #11195978 — 1999 HONDA PASSPORT SUSPENSION

Complaint Details

ODI Number	11195978
Vehicle	1999 HONDA PASSPORT
Component	SUSPENSION
Date of Incident	May 18, 2018
Date Filed	April 13, 2019
Mileage	225,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

I NOTICED THAT MY 1999 HONDA PASSPORT HAD A RECALL FOR THE SUSPENSION. I CALLED THE DEALER HERE IN LEXINGTON KY DON JACOBS AND SET UP AN APPOINTMENT. THE DAY BEFORE MY APPOINTMENT I CALLED TO VERIFY THAT THEY HAD THE PARTS THAT WAS NEEDED AND WAS TOLD THAT THEY COULD NOT FIX MY VEHICLE BECAUSE THEY COULD NOT GET THE PARTS OR TOOLS TO REPAIR MY VEHICLE.

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