NHTSA Complaint #10100454 — 1993 SUBARU LEGACY

DEAR SIR/MADAM: THANKS FOR HELP. IT IS THREATEN TO THOUSANDS SUBARU CAR DRIVERS, LIKE FIRESTONE TIRES THREATEN TO THOUSANDS CAR DRIVERS USING FIRESTONE TIRES. I HAVE A 93 4D LEGACY SEDAN, IT HAVE A PROBLEM SINCE 1994 AND BECOME VERY BAD SINCE 7/2000, SOME TIME CAR UNCONTROLLABLE TO SLOWDOWN TO 10 TO 20 MPH AND SOME TIME ENGINE STOPPED, PUT ME IN VERY DANGEROUS SITUATION: MY CAR UNCONTROLLABLE STOPPED WHEN OTHER CARS DRIVE 65+ MILES ON FREE WAY OR 45+ MILES ON LOCAL ROAD. I THINK THIS A CONTROLLER DESIGN PROBLEM, IT SHOULD NOT SLOW DOWN AND STOP ENGINE WITHOUT WARNING LIGHT FIRST AND SHOULD NEVER STOP ENGINE. IF YOU SEARCH INTERNET WITH KEY WORD "+SUBARU +LEGACY +HESITATION" YOU CAN SEE MANY COMPLAINTS ABOUT THE MALFUNCTIONED CONTROLLER. I STILL THINK SUBARU HAVE FOLLOWING OBLIGATIONS: 1. AFTER SO MANY COMPLAINTS FROM SUBARU CAR OWNERS ABOUT THE MALFUNCTIONED CONTROLLER, SUBARU SHOULD REPLACE MALFUNCTIONED CONTROLLER BEFORE THE DANGEROUS UNCONTROLLABLE SITUATION HAPPEN. 2. SUBARU SHOULD REPLACE MALFUNCTIONED CONTROLLER FREE WHEN A CUSTOMER COMPLAIN THE PROBLEM. NOW SOME DEALERS JUST DENY THE PROBLEM IF THEY CANNOT DUPLICATE THE PROBLEM, BUT FOR SOME CAR THE PROBLEM ONLY HAPPEN ON CERTAIN ROAD AND CERTAIN SPEED AND DIFFICULT TO DUPLICATE. SOME DEALER ALSO LIKE TO CHARGE HOURS TO CHECK THE PROBLEM AND FIX THE PROBLEM. ZHONGMIN SUN 18666 REDMOND WAY, RR2141 REDMOND, WA 98052 TEL:4258369419 EMAIL: [email protected]