NHTSA Complaint #10100281 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10100281
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 1, 2002
Date Filed	November 21, 2004
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CT

Consumer Description

CONSTANT TRANSMISSION PROBLEMS SINCE PURCHASE OF CAR FROM FORD DEALER W/29,000 MILES ON IT. ROBLEMS: TRANSMISSION SHUTTERING, BANGING IN GEAR, BANGING INTO REVERSE(ALWAYS) AND OVERDRIVE LIGHT BLINKS ON AND OFF SOMETIMES. SOMETIMES THE BANGING INTO GEAR FEELS LIKE SOMEONE HAS HIT YOU FROM BEHIND. CAR ALWAYS BANGS INTO REVERSE. SERVICE TO AUTOMATIC AS RECOMMENDED BY FORD MANUAL AND FORD DEALER: WE HAD THE TRANSMISSION FLUID CHANGED, WE HAD THE TRANS. COMPUTER RESET TWICE, AND WE HAD TO FIX THE 4-WHEEL DRIVE THAT BROKE AT ABOUT 40,000 MILES. SINCE NONE OF THESE SERVICES FIXED THE TRANSMISSION, THE FORD DEALER RECOMMENDED A NEW TRANSMISSION FOR ABOUT $3000. WHICH IS RIDICULOUS WHEN THE CAR IS SO NEW AND SO EXPENSIVE.*AK THE CARS TRANSMISSION HAS NEVER WORKED PROPERLY, AND HAS THE SAME PROBLEMS THE 2004 EXPLORER TRANSMISSION HAVE. THE INVESTIGATION IN THE EXPOLORER'S BAD TRANSMISSIONS GOES BACK BEYOND THE 2004 MODELS, BECAUSE OURS IS A 2002 AND HAS NEVER WORKED PROPERLY.

Related Complaints for the 2002 FORD EXPLORER

Other POWER TRAIN:AUTOMATIC TRANSMISSION Complaints

#10679911 — January 30, 2015 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 40-45 MPH, THE TRANSMISSION FAILED W...

#10606347 — June 26, 2014 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD...

#10462808 — June 23, 2012 — THIS IS AN UPDATE TO COMPLAINT NO. 10459987. AFTER LOOKING AT THE CAR RECORDS, WE DISCOVERED THAT DURING A SERVICE O...

#10455780 — April 19, 2012 — TRANSMISSION FAILURE - STUPID DESIGN DOESN'T ALLOW YOU TO CHECK FLUID LEVEL, LEAK AT TRANSFER CASE SEAL SEEMS TO HAVE...

#10445935 — January 30, 2012 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE SHIFTER HANDLE FRACTURED WHILE ATTEMPTING TO E...

Recent Complaints for the 2002 FORD EXPLORER

#11672158 — STRUCTURE:BODY — July 9, 2025 — September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...

#11672158 — UNKNOWN OR OTHER — July 9, 2025 — September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...

#11594472 — AIR BAGS — June 14, 2024 — The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving 45 MPH, the driver’s side...

#11557714 — ENGINE — November 30, 2023 — The contact owns a 2002 Ford Explorer. The contact stated while driving 45 MPH, the vehicle shut off. The contact was...

#11483635 — ENGINE — September 9, 2022 — The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving...