NHTSA Complaint #10100245 — 2004 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10100245
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	January 30, 2004
Date Filed	November 20, 2004
Mileage	200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

2004 FORD EXPLORER TRANSMISSION PROBLEM.TRANSMISSION WAS LEAKING AND NOT SHIFTING RIGHT.I HAVE HAD IT TO THE DEALER TO BE FIXED TWICE,THE FIRST TIME I WAS TOLD THERE WAS NOTHING WRONG IT WAS JUST OVERFILLED,THE SECOND TIME THEY SAID THEY REPLACED THE TORQUE CONVERTER AND THE RESEALED PUMP BOLTS.I AM KEEPING AN EYE ON ANY MORE PROBLEMS AND I KNOW YOU GUYS ARE TRACKING THE TRANS PROBLEMS WITH THIS VEHICAL.IF I COULD I WOULD DEMAND TO GET ANOTHER VEHICAL AND IT WOULD NOT BE A FORD BEING THOUGH I PROBABLY WILL HAVE TO RETURN FOR MORE SERVICE WITH MORE PROBLEM.I BOUGHT THIS THINKING IT WAS A QUALITY VEHICAL BUT I KNOW KNOW I MADE A MISTAKE.THANK YOU . NANCY SAKEVICH. *AK

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