NHTSA Complaint #10099826 — 1998 FORD EXPLORER

SEATS:FRONT ASSEMBLY:RECLINER issue reported to NHTSA

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Complaint Details

ODI Number	10099826
Vehicle	1998 FORD EXPLORER
Component	SEATS:FRONT ASSEMBLY:RECLINER
Date of Incident	November 1, 2004
Date Filed	November 16, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

DEFECTIVE BOLT THAT ATTACHES THE SEAT RECLINER MECHANISM TO DRIVER SEAT FRAME KEPT THE SEAT FROM RECLINING. *BF CAMPAIGN ID NUMBER : 03V281000 THE CONSUMER RECEIVED A RECALL LETTER WHICH STATED THAT DRIVERS MAY EXPERIENCE LOOSENESS OR NOISE IN THE SEAT AND IN EXTREME CASES IT COULD POTENTIALLY CAUSE ONE TO LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS RESULTING IN A CRASH. THE DEALER INDICATED THAT THE CONSUMER WOULD HAVE TO PAY $110. TO HAVE A COMPONENT WITHIN THE SEAT REPAIRED SO THEY COULD EASILY REPAIR THE RECALLED PART. THE CONSUMER STATED THAT SHE SHOULD NOT BE MADE TO PAY FOR SERVICE THAT A RECALL WAS ISSUED FOR. . *TC *JB

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