NHTSA Complaint #10098459 — 2002 FORD E-150

ON 11/04/04, RECALL WORK FOR ABS SENSOR WAS PERFORMED. AT THE SAME TIME, FRONT BRAKE PADS WERE REPLACED BY DEALER - THEIR SUGGESTION ("10% LEFT"). ON 11/05, AT HIGHWAY SPEED IN HEAVY TRAFFIC, DRY-CLEAR DAY, I NEEDED TO STOP AGGRESSIVELY DUE TO UNKNOWN TRAFFIC SITUATION AHEAD. SPONGY BRAKE PEDAL WENT TO THE FLOOR, NO ABS ACTIVATED. SWERVED ONTO GRASS SHOULDER TO AVOID AN ACCIDENT WITH OTHER VEHICLESTO COMPLETE STOP. 11/8-BROUGHT VEHICLE TO DEALER. DEALER CLAIMS THE OB COMPUTER SHOWS NO INCIDENT, AND COULD NOT REPLICATE PROBLEM. "LARRY" DEALER SERVICE REP CLAIMS THEY DO NOT BLEED BRAKES DURING REPLACEMENT. "LARRY" ALSO INDICATED THAT ABS NOT WORKING IS TYPICAL IN THE FIRST 1,500 MILES OF A BRAKE PAD REPLACEMENT.*AK