NHTSA Complaint #10098444 — 1999 DODGE DURANGO

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10098444
Vehicle	1999 DODGE DURANGO
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	May 29, 2004
Date Filed	November 8, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

AT 41000 MILES MY 1999 DURANGO 5.9L EXPERIENCED SPARK KNOCK AND HEAVY OIL CONSUMPTION. OIL CHANGED AT EVERY 3000 MILES. CALLED CHRYSLER FOR HELP. THEY SAID TOO OLD AND DID NOT OFFER ANY HELP. I REPLACED ALL THE VALVE SEALS. DID NOT FIX. REPLACED THE PLENUM GASKET AS STATED BY THE TECHNICAL BULLETIN. DID NOT FIX. FINALLY, TORE DOWN ENGINE AND FOUND A BROKEN OIL RING ON #8 CYLINDER. REPLACED ALL RINGS AND BEARINGS. FINALLY FIXED ALL AT MY COST. CHRYSLER DID NOT OFFER HELP. ONLY ONE THING TO SAY TO CHRYSLER, YOU HAVE ONE LESS CUSTOMER. *AK

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