NHTSA Complaint #10098317 — 2001 VOLKSWAGEN PASSAT ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10098317
Vehicle	2001 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING
Date of Incident	October 24, 2004
Date Filed	November 5, 2004
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CT

Consumer Description

IDENTICAL TO COMPLAINTS 10089069 AND 10097846. SUDDEN WARNING LIGHT APPEARANCE WHILE DRIVING IN HIGHWAY. INDICATED "LOW OIL PRESSURE -- STOP MOTOR". BY THE TIME AN EXIT WAS REACHED ENGINE WAS SPUTTERING AND KNOCKING. MILEAGE IS APPROXIMATE -- CAR IS AT DEALER ABOUT 50 MILES DISTANT. AR IS WITHIN WARRANTY MILEAGE AND YEARS (7 YEARS/70,000 MILES FOR POWER TRAIN). VOLKSWAGEN IS REFUSING TO PROVIDE WARRANTY COVERAGE BECAUSE MILEAGE WAS NOT RECORDED ON RECEIPTS AT TIME OF OIL CHANGES. HAVE TRIED TO WORK WITH BOTH THE VW DEALER RECEIVING THE CAR AS TOWED, AND VOLKSWAGEN CUSTOMER SERVICE. *AK

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