NHTSA Complaint #10098159 — 2001 NISSAN NISSAN

WE HAVE HAD REPEATED ISSUES WITH THE ELECTRICAL WINDOWS, VIDEO CASSETTE PLAYER, RADIO CONTROLS ON THE STEEING WHEEL, VEHICLE DIFFICULT TO GET OUT OF PARK, A RATTLING IN THE FRONT WHEEL AREA. A MONTH AGO, THE ELECTRON FUSE BLEW IN THE VEHICLE CAUSING THE VEHICLE NOT TO START, WHEN THE FUSE IS REPLACED IT BLOWS AGAIN. WE WERE TOLD THE MAIN WIRING HARNESS HAS GONE BAD - THIS VEHICLE ONLY HAS 34,000 MILES ON IT! WE WERE TOLD THERE WAS NOTHING WE COULD HAVE DONE TO PREVENT IT FROM GOING BAD - "IT JUST WENT BAD". THE VEHICLE HAS BEEN INOPERABLE SINCE OCTOBER 5, 2004 - WE HAVE BEEN WAITING FOR A NEW WIRING HARNESS, NISSAN SENT THE WRONG PART TO THE DEALERSHIP TWICE. THE CORRECT PART WE ARE TOLD IS ON BACKORDER INDEFINATELY - NISSAN HAS NO IDEA WHEN THE PART WILL BECOME AVAILABLE. A SUPERVISOR FROM NISSAN HAS FAILED TO RETURN MY PHONE CALLS AND THEY WILL NOT COVER THE REPAIR UNDER WARRANTY BECAUSE THE VEHICLE IS 38 MONTHS OLD (EVEN THOUGH IT ONLY HAS 34,000 MILES ON IT). HOW CAN A VEHICLE THAT IS ONLY 3 YEARS OLD HAVE A PART, THAT THE VEHICLE WILL NOT RUN WITHOUT, BE ON BACKORDER INDEFINATELY? AND, HOW CAN A MAJOR WIRING PART GO BAD SO SOON AND NISSAN NOT BE LIABLE FOR IT? *AK