NHTSA Complaint #10098125 — 2004 CHEVROLET IMPALA

MY "LOW OIL LEVEL" LIGHT CAME ON AFTER 2000 MILES. I HAD THE OIL CHANGED, IT WAS A QUART LOW. I WAS TOLD THAT NEW VEHICLES SOMETIMES "ABSORB" OIL THE FIRST TIME. THE LIGHT CAME ON AGAIN AT 5000 MILES, THE OIL WAS OVER A QUART LOW. IT WAS IMPLIED THAT I WAS NOT RESETTING THE CHANGE OIL LIGHT PROPERLY. THE ENGINE OIL LIGHT CAME ON AT 9000 MILES. AT THIS POINT I PAID FOR AN OIL CHANGE AND AN OIL CONSUMPTION TEST WAS DONE. THE LOW OIL LIGHT CAME ON AGAIN AT 10,000 MILES. THE DEALERSHIP MADE A SERVICE APPOINTMENT, TOPPING OFF THE OIL SINCE IT WAS A QUART LOW AND I SHOULDN'T GO FOUR DAYS WITH THE OIL A QUART LOW. WHEN I RETURNED FOR THE SERVICE APPOINTMENT MY OIL LEVEL WAS ONLY 1/2 QUART LOW. THEY HAD FORGOTTEN THAT THEY TOPPED IT OFF. I HAD TO PAY FOR ANOTHER OIL CHANGE AND ANOTHER OIL CONSUMPTION (DYE TEST) WAS STARTED. I WAS SHOWN A NOTICE THAT WAS SENT TO THE DEALERSHIP REGARDING DEFECTIVE GASKETS OR SEALS ON 2004 IMPALAS. TO DATE I HAVE HAD FOUR OIL CHANGES, ALL OF WHICH THE OIL LEVEL WAS OVER A QUART LOW. I WOULD THINK THAT THERE WAS ENOGH EVIDENCE TO WARRANT THE REPAIR TO MY VEHICLE WITHOUT HAVING TO PAY FOR ANOTHER OIL CHANGE AND WAIT 2000 MILES. I AM CONCERNED THAT IF OIL IS BEING CONSUMED IT HAS TO EFFECT OTHER PARTS OF THE ENGINE. THE OIL HAS TO GO SOMEWHERE. AGAIN, I WAS TOLD THAT IT WOULD NOT CAUSE ANY EFFECT TO ANY OTHER PART OF THE VEHICLE. *AK