NHTSA Complaint #10095920 — 2003 HONDA ELEMENT

WINDSHIELD:TINY IMPACT CRACK LOCATED RIGHT ABOVE THE WIPER BLADE ON PASSENGER SIDE THAT HAS SPREAD ABOUT 24" TO THE EDGE OF THE WINDSHIELD CAUSED BY THE SLIGHTEST IMPACT OF A TINY PEBBLE TRAVELING ~45 MPH ON 880 NORTH IN FREMONT ,CALIFORNIA DURING RUSH HOUR MORNING TRAFFIC. TINY CHIP WOULD NOT HAVE SPREAD IF THERE WASN'T SO MUCH STRESS PLACED ON THE WINDSHIELD BY THE "UNEVEN WINDSHIELD FLANGE SURFACE" THAT IS STATED IN HONDA SERVICE BULLETIN 03-028 WHICH MY VIN FALLS WITHIN. HONDA DEALERSHIP WILL NOT REPLACE THE WINDSHIELD BECAUSE THE THEY SAID THE IMPACT STARTED THE CRACK. I CONTACTED HONDA CUSTOMER SERVICE DIRECTLY AS STATED IN THE WARRANTY MANUAL AND THEY SAID THEY COULD DO NOTHING BASED ON THE DEALERSHIP FINDINGS. I MENTIONED SEVERAL TIMES TO THE DEALERSHIP AND HONDA CUSTOMER SERVICE THAT THE WINDSHIELD DESIGN IS WEAK AND FLAWED BUT BOTH THE DEALERSHIP AND HONDA CS DID NOT EVEN THINK THAT WAS THE CAUSE OF THE PROBLEM. THERE IS A PRESISTANT PROBLEM WITH 2003 HONDA ELEMENT WINDSHIELDS SUCH AS HTTP://WWW.AUTOSAFETY.ORG/ARTICLE.PHP?DID=956&SCID=103. THERE IS A CLASS ACTION SUIT (BC319600) THAT WAS FILED IN LA, CA: HTTP://WWW.HONDAELEMENTSCRACK.COM/. *JB