NHTSA Complaint #10095418 — 1997 CADILLAC DEVILLE FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

Complaint Details

ODI Number	10095418
Vehicle	1997 CADILLAC DEVILLE
Component	FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Date of Incident	October 6, 2004
Date Filed	October 7, 2004
Mileage	75,266 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

AFTER SMELLING FUEL AND CALLING THE MANUFACTURER CONSUMER WAS TOLD THERE WAS A FUEL RAIL RECALL, BUT WAS NOT NOTIFIED OF IT. CONSUMER CALLED THE DEALER, AND WAS TOLD IT WOULD TAKE 2 MONTHS TO GET THE VEHICLE REPAIRED. AFTER EXPLAINING THAT THERE WAS A SMELL OF FUEL THE CONSUMER WAS TOLD TO BRING THE VEHICLE IN. CONSUMER TOOK THE VEHICLE IN , AND WAS TOLD TO PICK IT UP THE NEXT DAY. DEALER LATER CALLED CONSUMER STATING THAT THE VEHICLE COULD NOT BE SERVICED, AND HAD TO KEEP VEHICLE FOR AN ADDITIONAL WEEK,ON A TWO HOUR REPAIR SINCE THE SERVICE DEPARTMENT WAS BACKED UP. *AK

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