NHTSA Complaint #10093665 — 2001 FORD FOCUS VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Complaint Details

ODI Number	10093665
Vehicle	2001 FORD FOCUS
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	September 24, 2004
Date Filed	October 5, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WE HAVE HAD THREE ELECTRICAL WINDOWS TO FALL INSIDE THE DOOR PANELS. EACH TIME WAS DUE TO THE REGULATOR. FIRST TIME WAS UNDER WARRANTY APRIL, 2004. THE SECOND AND THIRD TIME, HAS NOW HAPPENED SEPT AND OCTOBER, 2004. WE HAVE HAD TO PAY FOR BOTH OF THESE WINDOWS. THERE IS ODVIOUSLY A DEFECT IN THE ORIGINAL REGULATORS. WHAT ARE YOUR CHANCES OF THREE POWER WINDOWS FALLING INSIDE YOUR DOOR PANEL BECAUSE THE REGULATOR WENT OUT ON THEM. TWO OF THE WINDOWS HAS ONLY BEEN USED UP TO 10 TIMES TOTAL SINCE I HAVE OWNED THE VEHICLE SINCE MAY, 2001.*AK

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