NHTSA Complaint #10090922 — 1997 BLUE BIRD SCHOOL BUS

EIGHT (8) OF OUR DISTRICT OWNED BLUEBIRD TC 2000 SCHOOL BUSES HAVE BODY CRACKING PROBLEMS. THESE BUSES RANGE FOR 1997 TO 2003 YEAR MODELS. ALL BUSES HAVE EXPERIENCED CRACKING AT THE REAR PILLARS, ROOF BOWS AT THE SIDE WINDOWS, AND AT THE FRONT ENTRANCE DOOR AS WELL AS EMERGENCY EXITS. WITHIN THE FIRST FEW MONTHS OF SERVICE. ALL BUSES HAVE BEEN REPAIRED AS PER BLUEBIRDS SPECIFICATIONS, AT PROFESSIONAL BODY SHOPS. AT LEAST FOUR TIMES, YET THE BODIES CONTINUE TO CRACK. WE ARE NOT THE ONLY SCHOOL DISTRICT HAVING THESE PROBLEMS, I KNOW OF ONE OTHER LOCAL DISTRICT THAT IS EXPERIENCING THE SAME PROBLEM AND HAVE HEARD THERE ARE SEVERAL OTHERS. BLUEBIRD IS BECOMING MORE RELUCTANT TO ADDRESS THIS PROBLEM IN A TIMELY MANNER. I AM CONCERNED ABOUT THE INTEGRITY OF THE ROOF STRUCTURE ON THESE BUSES, ESPECIALLY AFTER WHAT "WE" HAVE EXPERIENCED WITH THE CARPENTAR BUSES.*AK