NHTSA Complaint #10090883 — 2003 HONDA ELEMENT VISIBILITY:WINDSHIELD

Complaint Details

ODI Number	10090883
Vehicle	2003 HONDA ELEMENT
Component	VISIBILITY:WINDSHIELD
Date of Incident	September 13, 2004
Date Filed	September 13, 2004
Mileage	23,876 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THIS IS THE 3RD CRACKED WINDSHIELD FOR MY 2003 HONDA ELEMENT. NONE OF THE CRACKS WERE CAUSED BY ANYTHING HITTING THE WINDSHIELD, THEY JUST APPEARED AND ALL IN THE SAME PLACE. THE CRACKS HAVE BEEN LOCATED ON THE PASSENGER SIDE, BEGINNING WHERE THE WINDSHIELD MEETS THE BODY OF THE VEHICLE, GO STRAIGHT UP ABOUT 6 INCHES AND THEN HOOK TO THE RIGHT (AS YOU FACE THE VEHICLE). THE FIRST AND THIRD CRACKED WINDSHIELDS THE DEALER WOULDL NOT REPLACE BECAUSE THERE IS A SMALL PIT THE SIZE OF A PIN HEAD TOWARDS THE BOTTOM OF THE CRACK (ALTHOUGH NOTHING STRUCK THE WINDSHIELD) BUT THE 2ND ONE THEY DID REPLACE BECAUSE THE PIT DID NOT APPEAR. THEY CALLED IT A "STRESS CRACK". THE DATES OF THE WINDSHIELD REPLACEMENTS ARE 12/3/03, 7/15/04, AND 9/14/04. *AK

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