NHTSA Complaint #10090458 — 2000 DODGE DURANGO ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10090458
Vehicle	2000 DODGE DURANGO
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 2, 2004
Date Filed	September 5, 2004
Mileage	60,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

MY 2000 DURANGO, WITH 60,100 MILES ON IT, HAD A SCENT OF ANTI-FREEZE, SO I TOOK IT IN TO THE DEALER. I WAS INFORMED THAT THE FREEZE PLUGS ON ONE SIDE OF THE ENGINE WERE LEAKING. THE PARTS WERE REMOVED/REPLACED, AND THE OLD PARTS HAD CORRODED THROUGH. I WAS TOLD I HAD BETTER CHANGE THE BALANCE, BECAUSE "THEY COULD GO AT ANY TIME". WHEN I ASKED HOW IT WAS POSSIBLE THAT THESE ITEMS COULD FAIL IN SUCH A (RELATIVELY) SHORT PERIOD OF TIME, THE ANSWER WAS "SOMETIMES THAT HAPPENS". I HAVE WORKED ON VEHICLES, AND REBUILT ENGINES, FOR OVER 20 YEARS AND THIS IS THE FIRST TIME I HAVE SEEN AN ENGINE WITH SO FEW MILES HAVE THIS PROBLEM. I HAVE 2 OF THE 3 REMOVED PARTS (I WAS TOLD THE THIRD "CRUMBLED WHEN REMOVED"), AND PLAN ON PURSUING DODGE FOR A BETTER EXPLANATION. *JB

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