NHTSA Complaint #10089521 — 1997 FORD TAURUS

WHEN CONSUMER WAS EXITING THE FREEWAY ENGINE CHECK LIGHT CAME ON AND VEHICLE STOPPED. THEN, SMOKE STARTED TO COME FROM UNDER THE HOOD, AND VEHICLE STARTED TO MAKE A NOISE. FROM THAT POINT ON EACH TIME VEHICLE CUT OFF, RESTARTED, AND MOVED A BIT. AFTERWARDS, VEHICLE CUT OFF AND CONSUMER RESTARTED IT UNTIL HE GOT HOME. THEN, HAD IT TOWED TO A PRIVATE MECHANIC, WHO TOLD HIM THAT THE SPROCKET CAME LOOSE. MECHANIC ATTEMPTED TO REPAIR THE VEHICLE, BUT COULD NOT BECAUSE THE LABOR AND PARTS WOULD COST ABOUT $6000.00 - $8000.00. CONSUMER TOLD MECHANIC NOT TO BOTHER BECAUSE HE COULD NOT AFFORD IT. HE HAD THE VEHICLE TOWED BACK TO HIS HOME. *AK THE CAM SHAFT WAS BROKEN, 2 CYLINDERS WENT BAD, THE TRANSMISSION WAS AFFECTED, THE VEHICLE WOULD STALL POSSIBLY DUE TO THE COIL PACKS AND THE STRUTS WENT BAD. *SC