NHTSA Complaint #10078678 — 1997 FORD TAURUS

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10078678
Vehicle	1997 FORD TAURUS
Component	ENGINE AND ENGINE COOLING
Date of Incident	June 23, 2004
Date Filed	June 23, 2004
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IN

Consumer Description

1997 FORD TAURUS. CAR BEGAN ROUGH IDLING AT COLD START. AFTER WARMING UP WOULD RUN FINE. TOOK TO MECHANIC TWICE. THEY DID NOT KNOW PROBLEM SAID IT WAS SAFE TO DRIVE. CAR ONLY HAD 80,000 MILES ON IT AT THE TIME. CAR EVENTUALLY STARTED LOSING ANTI-FREEZE (NOT LEAKING, JUST TURNING UP LOW EVERY COUPLE OF DAYS), EXHAUST FUMES HEAVY, WHITE SMOKE FROM EXHAUST, GAS MILEAGE TERRIBLE. I TOOK TO MY UNCLE, A MECHANIC IN ANOTHER CITY AND HE KNEW WHAT IT WAS IMMEDIATELY. AS I SUSPECTED, HEAD GASKET. WILL COST $800-1000 TO REPAIR. THIS IS MY SECOND FORD. OTHER WAS A 1995 FORD ESCORT. AFTER TWO TRANSMISSIONS AND A CRACKED ENGINE IT DIED TWO YEARS AGO FOR GOOD. I'M A SIGLE MOM AND THIS IS ONLY TRANSPORTATION. CANNOT AFFORD A NEW CAR YET. BUT IT WILL NOT BE A FORD WHEN I CAN. FORD HAS CHANGED AND IS NOT THE SAME AS IT USED TO BE. FORD DOES NOT CARE ABOUT THE CONSUMER. *AK

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