NHTSA Complaint #10089069 — 2001 VOLKSWAGEN PASSAT ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10089069
Vehicle	2001 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING
Date of Incident	August 27, 2004
Date Filed	September 3, 2004
Mileage	72,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

2001 VOLKSWAGEN PASSAT - OIL SLUDGE - MY CAR HAD A STOP LOW OIL PRESSURE WARNING LIGHT. I HAD IT TOWED TO THE DEALER AND WAS TOLD I NEEDED A NEW OIL PUMP FOR $900. VOLKSWAGEN WOULD NOT PAY FOR THE REPAIR, SO I DID. 10,000 MILES LATER MY ENGINE FAILED AND I WAS INFORMED BY THE DEALER I NEEDED A NEW ENGINE FOR $11,000. AGAIN VW WOULD NOT COVER THIS FIALURE.. VOLKSWAGEN IS TRYING TO LOOK LIKE THE NICE GUY WITH THEIR EXTENDED WARRANTY. THE BIG CATCH--MUST HAVE EVERY RECEIPT FOR EVERY OIL CHANGE TO PROVE THEY WERE DONE EVERY 5,000 MILES. VOLKSWAGEN IS NOT STANDING BY THEIR CAR. HORRIBLE TO DEAL WITH. THIS IS A HUGE PROBLEM WITH MANY PASSAT OWNERS AFFECTED.*AK

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