NHTSA Complaint #10088967 — 2004 VOLKSWAGEN PASSAT

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) issue reported to NHTSA

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Complaint Details

ODI Number	10088967
Vehicle	2004 VOLKSWAGEN PASSAT
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Date of Incident	May 27, 2004
Date Filed	September 1, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

WHEN SLOWING TO A STOP TRANSMISSION/DRIVE TRAIN OCCASIONALLY WILL DEMONSTRATE A JARRING AND POTENTIALLY DANGEROUS "CLUNK" AS IF THE TRANDMISSION IS DROPPING OUT OF THE CAR. THE CAR ALSO LURCHES FORWARD SLIGHTLY. WE HAVE READ THAT SOME DEALERS TELL THEIR CUSTOMERS THE PROBLEM IS DUE TO A FAULTY TRANSMISSION CONTROL MODULE. OUR DEALER, RUSSEL VW IN CATONSVILLE MD SAID THEY COULD DO NOTHING, DENYING EVER HEARING ABOUT THE PROBLEM. WE CONTACTED VW-USA AND THEY SAID THEY HAD NO KNOWLEDGE OF SUCH A PROBLEM. THIS IS CLEARLY UNTRUE!!! THERE ARE COMPLAINTS OF THIS PROBLEM ALL OVER THE INTERNET. VW IS SETTING ITSELF UP FOR TREMENDOUS LIABILITY ISSUES SHOULD INJURIES OCCUR BECAUSE OF THIS PROBLEM.*AK

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