NHTSA Complaint #10088938 — 2002 FORD ESCAPE

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10088938
Vehicle	2002 FORD ESCAPE
Component	ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Date of Incident	August 31, 2004
Date Filed	September 1, 2004
Mileage	38,042 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

2002 FORD ESCAPE XLT - 38,000 MILES. RADIO TURNED OFF BY ITSELF, DASHBOARD GAGES ILLUMINATED AND THEN CAR DIED. CAR WAS ABLE TO BE RE-STARTED BUT THEN DIED SHORTLY AFTER. FORD HAS DETERMINED THAT THE ALTERNATOR HAS BLOWN. AS 38,000 IS OUT OF THE WARRANTY PERIOD, THE DEALERSHIP AND FORD CORPORATE HAS DECLINED PAYING FOR THE REPAIRS. FOR A VEHICLE THAT HAS BEEN WELL MAINTAINED, IT SEEMS THAT THIS TYPE OF PROBLEM SHOULD NOT HAVE OCCURRED SO EARLY IN THE VEHICLES LIFE. OF COURSE CONSIDERING THE MANY, MANY ISSUES I HAVE HAD WITH THIS VEHICLE THAT WERE COVERED I GUESS I SHOULD NOT BE SURPRISED. AS A SIDE NOTE, I SUPPLY COMPONENTS TO THE AUTOMOTIVE OEM'S INCLUDING FORD. THAT IS WHY I BOUGHT A FORD. AFTER THIS EXPERIENCE AND SEEING HOW FORD WORKS INTERNALLY I DON'T THINK I WILL EVER BE ABLE TO BUY ONE AGAIN. ALAN GOLDENSTEIN. *AK

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