NHTSA Complaint #10088123 — 2004 DODGE DURANGO ELECTRICAL SYSTEM

Complaint Details

ODI Number	10088123
Vehicle	2004 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	August 10, 2004
Date Filed	August 18, 2004
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

I HAVE THE 04 DURANGO HEMI WITH 4600 MILES ON IT; THE VEHICLE STALLS ON AVERAGE TWICE A WEEK ON HILLS. THE DEALER CAN NOT PULL OFF ANY CODES FROM THE COMPUTER AND THUS IS NOT ALLOWED BY DODGE TO REPLACE PARTS UNLESS BAD. *JB THATS WHERE THE CATCH 22 COMES IN THE DEALER CAN'T DUPLICATE THE PROBLEM AND DODGE WILL NOT LET THEM REPLACE PARTS TO SOLVE THE PROBLEM. IT'S BEEN IN TO THE SHOP 3 TIMES NOW AND I KEEP ON GETTING THE SAME RESPONSE FROM THE DEALER WHICH IS "THERE IS NOTHING THEY CAN DO". IT HAS EVEN STALLED AT 55 MPH WHILE MERGING INTO TRAFFIC. *JB

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