NHTSA Complaint #10088098 — 1999 CHEVROLET SUBURBAN

KATHLEEN DEMETER, DIRECTOR OFFICE OF DEFECTS INVESTIGATIONS NATIONAL HIGHWAY TRAFFIC & SAFETY ADMINISTRATION 400 SEVENTH STREET SW WASHINGTON, DC 20590 DEAR KATHLEEN I AM WRITING ON BEHALF OF THE SECOND PETITION FROM LISONI & LISONI CONCERNING THE FIRESTONE STEELTEX CLASS ACTION SUIT. IT IS MY DESIRE THAT THE NHTSA ALLOW THAT SUIT TO PROCEED AND STAND ON ITS OWN MERIT IN THE COURTS. I BOUGHT A NEW 1999 CHEVROLET SUBURBAN IN NOV OF 1999 WHICH CAME EQUIPPED WITH FOUR LT245-75R-16 FIRESTONE STEELTEX TIRES ON THE GROUND AND ONE SPARE. THIS VEHICLE WAS 100% DEALER MAINTAINED AND NEVER RAN OFF OF PAVED ROADS. IT PRIMARILY TRAVELED FROM THE LA AREA OR LAS VEGAS TO LAKE TAHOE. I HAVE HOMES IN ALL THREE AREAS AND TRAVEL BETWEEN THEM. DURING THE COURSE OF THESE TRIPS OVER THE LAST SEVERAL YEARS, I HAVE HAD THREE HIGH SPEED BLOWOUTS AND TWO TIRE TREAD SEPARATIONS. THAT IS FIVE FOR FIVE OF THE TIRES FIRESTONE BUILT AND WERE DELIVERED ON MY VEHICLE. I AM IN MY MID 60S AND HAVE DRIVEN AUTOS SINCE I WAS 16 AND HAVE NEVER HAD THIS TYPE OF SUBSTANDARD PERFORMANCE ON ANY AUTO THAT I HAVE EVER OWNED. MY MAJOR DISSATISFACTION AND THE REASON FOR THIS LETTER IS THE TOTAL DISREGARD FIRESTONE ACKNOWLEDGED IN ANY OF MY SEVERAL LETTERS OF LOSS CLAIM WITH THEM. TO THIS DATE, ALL I EVER RECEIVED FROM FIRESTONE WAS ASSURANCE THEIR PRODUCT WAS SAFE AND THAT ANY PROBLEMS THAT I WAS HAVING WAS THE FAULT OF MY MISUSE OF THEIR PRODUCT. THIS TOTAL DISREGARD FOR CONSUMER SAFETY AND CUSTOMER SATISFACTION NEEDS CORRECTING OR THIS COMPANY SHOULD NOT BE ALLOWED TO DO BUSINESS IN OUR COUNTRY. PLEASE MAKE FIRESTONE DEFEND THEIR CUSTOMER COMMITMENT IN COURT. THANK YOU JACK T STONE, JR. 319 MAKIN AVE. PALMDALE, CA 93551. *JB *JB