NHTSA Complaint #10086936 — 2002 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10086936
Vehicle	2002 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	January 11, 2004
Date Filed	August 16, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

2002 FORD ESCAPE XLT STALLING (2 TIMES) AND HESITATING AND ENGINE SKIPPING. COMPLAINED ABOUT ENGINE PROBLEMS FOR 2 YEARS. ENGINE STALLED AT 40 MPH AND TOLD THE DEALERSHIP MY SUV WAS NOW A SAFETY HAZARD WHEN THE MOTOR CUTS OFF WITHOUT WARNING AT 40 MPH. THEY REPLACED WHAT THEY SAID WAS FORD'S LATEST PART FOR THIS PROBLEM AND I HAVE SINCE HAD ANOTHER CUT OFF AT 10 MPH. THERE SEEMS TO BE LITTLE EFFORT AND NO CONCERN FROM FORD ABOUT MY VEHICLES SAFETY PROBLEM. YOU WOULD THINK FORD HAS LEARNED A LESSON FOR IGNORING SAFETY PROBLEMS!!! WHEN I BOUT MY SUV I WAS LED TO BELIEVE I WAS FORDS MOST IMPORTANT CUSTOMER AND THEY WOULD STAND BEHIND WHAT THEY SALE. FOR SURE I AM NOT A VALUABLE CUSTOMER AND THEY ARE NOT STANDING BEHIND WHAT I THOUGHT WAS AN OUTSTANDING PRODUCT.*AK

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