NHTSA Complaint #10086590 — 2004 FORD EXCURSION

VISIBILITY:GLASS, SIDE/REAR issue reported to NHTSA

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1 Injury Vehicle Towed

Complaint Details

ODI Number	10086590
Vehicle	2004 FORD EXCURSION
Component	VISIBILITY:GLASS, SIDE/REAR
Date of Incident	July 31, 2004
Date Filed	August 10, 2004
Mileage	7,334 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

DRIVERS SIDE REAR SEAT PASSENGER WINDOW SPONTANEOUSLY EXPLODED WHILE CAR PARKED IN DRIVEWAY. NOTHING HAD IMPACTED THE GLASS. FORD REFUSES TO HONOR ITS WARRANTY, CLAIMING NO PROOF THAT GLASS HAD NOT BEEN IMPACTED. GLASS REPLACED $529.28 AND PAINT TOUCHUP OF DOOR DAMAGE BY FALLING GLASS $133.75 MINOR CUT INJURY FROM GLASS FRAGMENTS.

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