NHTSA Complaint #10086067 — 2002 FORD EXPLORER POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Complaint Details

ODI Number	10086067
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Date of Incident	December 11, 2003
Date Filed	August 3, 2004
Mileage	37,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

PURCHASED NEW FORD EXPLORER IN 4/02 IN 12/03 WITH 37100 MILES TRANSFER CASE STARTED GRINDING AND GOING INTO GEAR BECAME DIFFICULT. TRANSFEWR CASE REPLACED, IN 1/04 4X4 COMPUTER MODULE MALFUNTIONED AND WAS REPLACED. IN 4/04 GRINDING FROM REAR DIFFERENTIAL CASE,HAD TO BE REPLACED WITH ALL INTERNAL COMPONENTS.IN 5/04 SENT DETAILED LETTER TO WILLIAM CLAY FORD EXPLAINING DIFFICULTIES WITH VEHICLE ALONG WITH ALL REPAIR BILLS. . ON 5/18/04 GOT A PHONE CALL FROM LYNN ARLEDGE(FORD EXECUTIVE REP). *AK

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