NHTSA Complaint #10083516 — 2004 SATURN ION

WHILE ACCELERATING, THE VEHICLE DOWN SHIFTED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE TRANSMISSION CHIP NEEDED TO BE REPLACED. THE PROBLEM RECURRED AND WAS TAKEN BACK TO THE DEALER FOUR TIMES. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *JB ON NUMEROUS OCCASIONS THE VEHICLE DID NOT SHIFT PROPERLY. THE VEHICLE WOULD FEEL AS IF THE TRANSMISSION WAS SLIPPING. THE RPM WOULD GO UP BUT THE VEHICLE DID NOT ACCELERATE AND NO PROBLEM WOULD BE FOUND BY THE SERVICE DEALER. THE CONSUMER HAD ALMOST EXPERIENCED 2 REAR END COLLISIONS AND 1 BROADSIDE COLLISION. *SC *JB