NHTSA Complaint #10083074 — 2002 FORD FOCUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10083074
Vehicle	2002 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	November 1, 2003
Date Filed	July 31, 2004
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CAR WILL RANDOMLY NOT START. THIS OCCURS BOTH WHEN ENGINE HAS BEEN COLD FOR SEVERAL HOURS AND AFTER ENGINE HAS BEEN RUNNING A WHILE AND THEN SHUT OFF AND RESTARTED. CAR WILL EVENTUALLY START USUALLY AFTER WAITING ABOUT 30-40 MINUTES. DEALER SAYS CANNOT REPLICATE PROBLEM BUT THEY WILL NOT KEEP IT LONG ENOUGH TO REALLY TRY. IF WE WERE TO TOW TO DEALER, CAR WOULD BE STARTING BY THE TIME IT GOT THERE. OCCURS AT RANDOM, ABOUT 1-3 TIMES PER MONTH SINCE NOVEMBER 2003. HAS BEEN TO DEALERSHIP 2 TIMES. FIRST TIME, LOOSE WIRE IN STEERING COLUMN WAS CORRECTED BUT THEY SAID NOTHING WAS WRONG WITH CAR. SECOND TIME THEY REPLACED A PART IN IGNITION SWITCH BUT SAID NOTHING WAS WRONG WITH IT TO START WITH. STILL HAVING NO-START PROBLEM. RETURNING TO DEALERISHIP TOMORROW.*AK

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