NHTSA Complaint #10082722 — 2004 NISSAN QUEST ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

Complaint Details

ODI Number	10082722
Vehicle	2004 NISSAN QUEST
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Date of Incident	July 11, 2004
Date Filed	July 27, 2004
Mileage	26,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TN

Consumer Description

THIS IS A FOLLOW UP TO MY ORIGINAL COMPLAINT. AFTER MY 2004 NISSAN QUEST WAS BROUGHT TO THE DEALERSHIP IT WAS FOUND THAT ONE OF THE THREE CATALYTIC CONVERTERS WENT BAD. WHEN THE CALTALYTIC CONVERTER FAILED IT DAMAGED THE OTHER TWO, AND IN DOING SO IT DAMAGED THE ENGINE CAUSING IT TO BE REPLACED. MY VAN IS STILL IN THE SHOP BEING REPAIRED AND I HAVE NOT BEEN OFFERED ANY KIND OF COMPENSATION. I HAVE CONTACTED NISSAN COSTUMER SERVICE AND FILED A COMPLAINT AND I AM STILL AWAITING A REPLY FROM THEM. I WAS TOLD THAT THERE ARE SEVERAL "UPGRADES" FOR MY VEHICLE AND THEY WOULD CONTACT THE DEALER AND HAVE THOSE DONE WHILE MY VEHICLE WAS THERE.*AK

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