NHTSA Complaint #10082297 — 2002 CHRYSLER PT CRUISER

TWO MAJOR COMPLAINTS: 1. I HAVE BEEN STRANDED ON 3 OCCASIONS IN DESERTED PARKING SPOTS - WITH MY CAR JUST NOT STARTING - THE IGNITION WILL NOT WORK AND THERE WAS A COMPLETE ELECTRICAL FAILURE / DISCHARGE. ROAD SIDE ASSISTANCE WE CALLED ON EACH OCCASION AND ONLY ON CHARGING THE BATTERY WOULD THE CAR START. THE FIRST INSTANCE HAPPENED WHEN THE CAR WAS ONLY 3 MONTHS OLD (ITS A 2002 CHRYSLER PT CRUISER, 4 CYL NON TURBO , AUTOMATIC - BOUGHT IN MARCH 2003) - THE SECOND SIMILAR INSTANCE WAS 3 MONTHS LATER AND THE LAST ONE WAS A FEW WEEKS BACK. I HAVE TAKEN THE CAR REPEATEDLY TO THE DEALERSHIP AND THEY CANNOT FIND ANYTHING WRONG WITH THE BATTERY OR ELECTRICAL SYSTEM BUT THEY KEEP SAYING THAT MAYBE SOMETHING IS DRAWING EXTRA POWER. THEY REFUSE TO REPLACE THE VEHICLE OR TAKE ANY FURTHER ACTION. 2. I READ ABOUT THE RECALL NOTICE RELEASED IN JUNE 2004. I TOOK MY CAR TO THE DEALERSHIP AND THEY REFUSED TO RECTIFY THE PROBLEM SAYING THAT THEY HAD NOT RECEIVED ANY CONFIRMATION FROM CHRYSLER HEADQUARTERS. I CALLED UP CHRYSLER AND I WAS TOLD THAT I WOULD RECEIVE A LETTER IN THE MAIL AUTHORIZING THE RECALL. ITS BEEN A MONTH AND THE LETTER HAS NOT BEEN RECEIVED - THE CHRYSLER COMPANY DOES NOT RETURN CALLS AND ON LISTENING TO MY PROBLEMS SAYS I WILL RECEIVE A LETTER IN THE MAIL. THE DEALERSHIP WILL NOT TOUCH MY CAR UNLESS I HAVE A LETTER - WHAT DOES CHRYSLER WANT US TO DO -THEY SELL US INFERIOR PRODUCTS AND NOW DO THEY WANT US TO BURN !! PLEASE HELP AND TAKE ACTION AGAINST THIS COMPANY BEFORE ANY MORE LIVES ARE LOST. *LA