NHTSA Complaint #10081318 — 2000 DODGE DURANGO STEERING:HYDRAULIC POWER ASSIST:PUMP

Complaint Details

ODI Number	10081318
Vehicle	2000 DODGE DURANGO
Component	STEERING:HYDRAULIC POWER ASSIST:PUMP
Date of Incident	July 16, 2004
Date Filed	July 18, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CT

Consumer Description

UPON ARRIVING HOME FROM A FAMILY VACATION, TOTAL TRIP OF 200 MILES, AND TOWING AN EIGHTEEN FOOT TRAILER, WE SUDDENLY LOST ALL POWER STEERING ABILITY ON OUR 2000 DODGE DURANGO. THAT WAS A VERY SCARY EXPERIENCE. IT IS ALSO A VERY PREMATURE PART FAILURE DUE TO THE FACT THAT OUR DURANGO HAS ONLY 50,000 MILES ON IT. WE ARE CURRENTLY AWAITING THE FULL REPLACEMENT OF THE POWER STEERING PUMP DUE TO THE FACT THAT THE POWER STEERING PUMP SHAFT INSIDE THE PUMP SUDDENLY AND UNEXPLAINABLY BROKE. I AM REALLY GLAD THAT THIS DID NOT OCCUR DURING OUR TRAVEL ON THE MAJOR HIGHWAYS WE HAD TO TAKE ON OUR WAY HOME, ESPECIALLY SINCE WE HAD OUR FOUR YEAR OLD GRANDSON IN THE VEHICLE WITH US.

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