NHTSA Complaint #10081232 — 1999 MERCURY SABLE

STEERING:RACK AND PINION issue reported to NHTSA

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Complaint Details

ODI Number	10081232
Vehicle	1999 MERCURY SABLE
Component	STEERING:RACK AND PINION
Date of Incident	July 15, 2004
Date Filed	July 16, 2004
Mileage	67,099 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

VEHICLE IS 1999 MERCURY SABLE,POWER STEERING PUMP STARTED MAKING NOISE. EXAMINING PUMP SHOWED NO LEAKS ALTHOUGH FLUID WAS LOW. FLUID ADDED TO PROPER LEVEL. WITHIN DRIVING 2 MILES PUMP AGAIN MADE NOISE. BACKING UP CAR ALLOWED VISUAL CONFIRMATION OF FLUID LEAK ON GROUND. ALTHOUGH SOME FLUID WAS IN STEERING PUMP, POWER ASSIST WAS LOST WHILE DRIVING MAKING THE CAR HARD TO STEER AND CONTROL. TRIP TO MECHANIC REVEALED RACK AND PINION FAILURE AND MASSIVE FLUID LEAK. MILAGE ON VEHICLE IS 67,100 MILES. MECHANIC FEELS PREMATURE FAILURE SHOULD NOT HAVE OCCURED AT 67K MILES. PRICE TO REPLACE IS APPROX $500 TO $800 SHOULD HYDRAULIC HOSES ALSO NEED TO BE REPLACED. *AK

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